Manufacturers & Distributors of Water Purifier & Spare parts
ISO 9001:2008
Quality Management System

Our Services

We at Aquamom offer freedom to our consumer from Drinking water-related problems and peace of mind for good health through our wide range of healthcare products that deliver impeccable standards of quality and service expertise.

Vertically integrated services offered by us cover every aspect of our product range resulting in maximizing the overall performance level of our products. Our knowledgeable and responsive technical team comprises of experienced engineers & Field Technicians guide our customers on output quality of the equipments, optimizing operational efficiencies, reduction in recurring expenses, annual service contracts etc.

Proper operation and maintenance of the products are very critical for maximum return on the investment (ROI). Aquamom has a team of very efficient and qualified service personnel who are professionally trained to swiftly and effectively attend to the service requirements of our customers. Utmost care is taken to ensure that genuine Aquamom approved spare parts are used so that our products continue to operate with consistently optimal efficiency over longer periods of time.

For us, the key emphasis is laid on 'Solution-Centric Approach' and 'Total Process Ownership' enabling our customers to enjoy a delightful usage experience of our products.

Our service network is under the direct control of our organization and all the service engineers and field technicians are direct company employees trained by Aquamom. Proper division of work within the service department ensures specialized focus and expertise in the assigned job. The ultimate objective is to achieve Maximum Customer Delight and hence periodical training and development programs are conducted to hone the skills of our service personnel and also to keep them abreast of various technological changes and market conditions. The trouble shooting capabilities and hands-on experience of our service personnel is backed by strategic and infrastructural support of our company.

Periodical surveys conducted by our customer care personnel amongst our customers help us in effectively addressing the gaps found in our service infrastructure. This exercise also throws up valuable insights into the customer preferences allowing us to innovate on our service offerings and improve the quality of our services from time to time. This 'Customer Engagement' has also resulted in a significant increase in the number of referrals we receive from our customers.

Services