Product | Services | Amc & Acmc's | Spare Parts
Manufacturers & Distributors of Water Purifier & Spare parts
ISO 9001:2008
Quality Management System
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Service Policy

Aquamom ensures that the products purchased by its customers are in working condition for a minimum service obligatory period of 5 years, after installation. In the event a product gets discontinued, the company cannot guarantee replacement of its plastic parts and bodies. However, the company will take steps necessary to put the product back in working condition.

In case the company is not in a position to put the product in working condition it will offer exchange of the product at a cost which would be determined by taking into consideration depreciated value of the product

Warranty Conditions

Aquamom Products will be covered under warranty for one year from the date of Installation or 60 days from the date of purchase (whichever is earliest). However all consumables parts like filters, RO Membranes are not covered under this warranty.

Repairs will have warranty for a period of one month and no service charges will be levied if the product fails within one month of repairs.

Warranty on all Aquamom products is governed by the Aquamom warranty Terms and Conditions, specified in the User manual in force at the time of availing any service and / or support. Such warranty Terms & Conditions are liable to change from time to time without any notice to customers. Any product not covered under the above terms, will be deemed to be outside the purview of warranty and accordingly service and support will be on chargeable basis only. The warranty / contract shall come into existence only on a Customer Order being executed / installed by Aquamom. The customer indemnifies that the buying is for self use only not for re-sale purchase.

The Customer shall not assign or otherwise transfer any Contracts or any of its rights and obligations hereunder whether in whole or in part without the prior written consent of Aquamom. Any such unauthorized assignment shall be deemed to be null and void.